How to use this assessment
Score each behaviour from 1–5 using examples you have genuinely observed during normal shifts. Consider how consistently the behaviour is demonstrated, especially during busy or challenging situations. Use the evidence box to describe a specific shift, task, conversation or situation that supports the score.
- Every behaviour must be scored.
- The overall average must be above 4.0.
- No individual behaviour can be scored below 3.
- All six practical tasks must be completed.
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